Buyers Idemnity

This Terms & Conditions were last modified on 02 February 2019.

What assurance i get as a buyer from LaeyLaey?

At LaeyLaey, we offer complete peace of mind to the Buyer.

01 Full Refund

You will get full refund if:

  • You don’t receive your order within the promised delivery time
  • Your product is different from the product description
  • You receive a damaged product

02 – Full or Partial Refund

If the product you received is different from the advertised product description, you can

  1. Return it and get a full refund, or
  2. Get a partial refund and keep the item

Procedure of Returning the Product

  1. Contact LaeyLaey and raise your Return Request
  2. Our Representative will contact you to collect more information:
    • Either we will offer a product as per specification with more discounted price or 
    • A Collection method will specified (our courier service provider will collect the item and return the money or you will drop the item at our courier service provider outlet
  3. No Shipping Cost will be charged for either sending or receiving, means you will receive complete payment including taxes or shipment charges (if any charged)

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace the buyer’s protection by posting the updated terms on the Site. Please note that LaeyLaey is continuously working to improve the standard of Online Shopping

Contact UsIf you have any questions about the terms & conditions, please contact us filling this contact form